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FBI Raids Los Angeles City Hall, Again

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Federal investigators served a search warrant at City Hall and the Department of Water and Power Monday. FBI agents raided the downtown headquarters of the Los Angeles Department of Water and Power and City Hall Monday. The mysterious investigation is the latest to rock City Hall this year. It's unclear if the latest raid is related to an ongoing corruption probe reaching the highest levels of ...
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At Least Now When Your Power Goes Out, LADWP Will Text You

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Or send an email, in your choice of English or Spanish. That's a change from days of yore, when you had to get the information for yourself. During last July's heat storm, parts of Los Angeles sustained lengthy power outages, along with a shortage of information about when they would end. The Twitter rants from Angelenos kept (literally and figuratively) in the dark were as heated as the asphalt ...
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Area Projects – Community Meeting – Open House

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A community meeting regarding upcoming LADWP, LA Sanitation and LA County water enhancement projects coming to the area. In partnership with LA Sanitation and the Los Angeles County Flood Control District (LACOFCD), LADWP has several projects planned in and around the community aimed at replacing aging infrastructure and developing the City’s local water supply through the expansion of recycled w...
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LADWP Customer Service Saturday

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LADWP Will Host Customer Service Saturday at Four Regional Customer Service Centers on May 14, 2016 from 9 a.m. to 1 p.m. Workshops on Saving Water and Energy Set for Crenshaw, Van Nuys and Watts Locations LADWP Will Host Customer Service Saturday at Four Regional Customer Service Centers on May 14, 2016 from 9 a.m. to 1 p.m. Workshops on Saving Water and Energy Set for Crenshaw, Van Nu...
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2015 LADWP Industrial, Economic, and Adminstrative Survey – City Controller’s Office

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Below is a link to the Charter-mandated evaluation of DWP that’s done every five years.  Navigant is the consultant that performed the work.  It’s almost 600 pages so we've included the 10-page Executive Summary…..and in case you haven’t already seen it there’s also a link to yesterday’s Daily News story about the survey. Items of particular interest to you might include Community Outreach Sect...
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LADWP Urges Saving Energy While Staying Safe During Heat Wave

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With temperatures expected to exceed 100 degrees in the San Fernando Valley today, the Los Angeles Department of Water and Power (LADWP) urges customers to conserve energy use where possible, while not jeopardizing their health and safety. “During times of extreme heat, we strongly encourage customers to conserve electricity as long as it does not jeopardize their own health or the health of th...
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Overcharged DWP customers would get tens of millions back under settlement

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It was hailed as a modern makeover of an aging, inefficient way to bill customers. Instead, the new system at the Los Angeles Department of Water and Power became a nightmare, spewing out thousands of faulty bills, some wildly inflated. When upset customers called the utility for help, many languished on hold for a half-hour or more. Nearly two years later, the utility announced Monday...
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LADWP Presents 5-Year Water and Power Rate Proposal

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The Los Angeles Department of Water and Power (LADWP) has proposed a 5-year water and power rate action that provides funding to accelerate the replacement of aging infrastructure, better protect against drought conditions, and meet water and power supply mandates while improving customer service. The proposed rates are also designed to further incentivize conservation while keeping LADWP’s rates ...
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LADWP Offers $10 to Go Paperless

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LOS ANGELES — For a limited time, the Los Angeles Department of Water and Power (LADWP) is offering a $10 bill credit for new paperless billing customers. Customers who currently receive printed LADWP bills, and who sign up for paperless billing through ladwp.com, will receive a $10 credit on their next bill. Paperless billing is a secure, convenient and environmentally-friendly billing option....
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Water Conservation Tips while in a Drought

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As California continues to weather through the drought, the Los Angeles Department of Water and Power's Water Conservation Response Unit (WCRU) is stepping up public education and enforcement of the water conservation ordinance with three additional staff members and specially marked vehicles. The additional staff has already begun patrolling the city of Los Angeles for water waste and responding ...
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Alert! Imposters Are Scamming LADWP Customers By Phone

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Persistent phone scammers are deceiving LADWP customers into paying non-existent water and power bills with threats of immediate service shut off. Don’t fall victim to phone scammers posing as LADWP “collection” personnel. LADWP employees will NEVER ask for personal payment information over the telephone. They will never ask you to purchase pre-paid cash cards from a convenience store to p...
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